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OUR MISSION IS SIMPLE

Marketing you own. Installed with collaboration. Sustained by award-winning service.

Talk Through My Options

CLARIFYING WHAT'S UNDER CARE AND WHAT'S NEXT 


If One Wheel is still connected to your website, domain, hosting, tools, listings, forms, files, credentials, or other marketing assets, this page explains your options before July 1, 2026.

Some clients have websites with us. Some have other assets under care. Some are not sure what is still connected.

We want to make the next step clear: continue with support, move a WordPress site into your own environment, or cleanly hand off what should no longer stay under One Wheel care.

​

Hi, I’m Mark Zubert, founder of One Wheel Marketing 

I know an account update like this can feel loaded, especially if we have not had a real conversation yet. So let me be direct.

You're going to think I'm trapping you. Or that I'm burying you in technical language. Or that I'm about turning a simple decision into another weird agency maze. 

I get why that concern exists. This industry has given business owners plenty of reasons to be skeptical: hidden credentials, vague retainers, disappearing vendors, tools nobody owns, and handoffs that feel more like hostage situations than service.

We are trying to do this differently – with clarity, follow-through, and a clear path.

Whether you need same-day support, strategy that gives direction, projects that build assets right the first time, or campaigns & AI tools built directly into your systems, I want us to be your secret weapon, and most of all, your friends in marketing & communications technology.

​Rolling forward,

​Mark

A THANK YOU IF YOUR WEBSITE MOVES FORWARD

Confirm before July 1 and eligible website clients may receive a homepage design mockup.

As a thank you, clients who move forward with a website under One Wheel and confirm before June 1 are eligible for a new homepage design mockup by David, our Fortune 500 designer.*

This is not meant to pressure anyone. It is meant to make the next step feel hopeful for clients whose website is part of the path forward.

For clients without a website under care, the same bigger promise still applies: we want your assets, access, tools, and support path to become clearer, more stable, and easier to build on.

Confirm My Path Before June

​

WHAT THIS IS REALLY ABOUT

Each essential piece need a clear home before it can perform

Your business already has useful marketing components in place: a website, forms, listings, analytics, tools, old files, vendor relationships, software tools, or campaign ideas. Those pieces are not the problem. The problem is the consequence when they stay scattered across accounts, passwords, folders, invoices, and people’s memory.

One Wheel helps bring those pieces into a clearer system your business can own, activate, and improve.

WHAT MIGHT BE CONNECTED TO ONE WHEEL

WordPress, hosting, backups, uptime monitoring, SSL, paid plugins, forms, admin access.

Domain registration, renewals, DNS, Cloudflare or security settings, redirects, email-related records.

Google Analytics, Search Console, Tag Manager, Google Business Profile, directory listings, review platforms, social media, email marketing tools.

Credentials, historical website files, branding files, finished deliverables, reporting connections, system notes, vendor handoff details.
You may not recognize every item. That is normal. This process helps bring the important pieces into the light before something breaks.


WHAT STAYS THE SAME

The good parts do not need to disappear

Your finished deliverables are still yours.

You still have choices about what happens next.

You can still talk to a real person.

Your website and assets under care still matter to us.

Uptime support continues through June 30 where applicable.

WHAT GETS BETTER




Clearer support 
expectations




Cleaner credential and 
access handling




Better visibility into 
what is being managed




fewer surprises when 
something needs attention




Stronger continuity if 
people or vendors change




better readiness for website work, automation, reporting, and AI


BEHIND THE WORK

Your tickets & projects are handled by qualified tacticians that can address questions regarding the platforms and technology you already have.

And, when you're ready for what's next, they can jump into a 360 Build Project, a 360 Activate campaign, or 360 Strategy Engine to level-up your marketing momentum.

YOU HAVE REAL OPTIONS

This update is not designed to force every client into the same path. Different businesses need different next steps.

Option 1: 
Continue With 360 Command Center Care

Stay with One Wheel for ongoing care of approved assets under care. 

This may include websites, hosting, domains, tools, listings, forms, access, files, integrations, or other maintained marketing infrastructure. You get clearer support, better visibility, fewer access surprises, and a stronger foundation for future improvements. 

Your first invoice begins June 1. Most clients land between $350 and $1,500 per month, depending on what we are actually managing & maintaining.

Clients who move forward with a website under One Wheel and confirm before June 1 are eligible for a new homepage design mockup. See FAQ for more details.

BENEFIT

VALUE

Free AI Marketing Assessment (for eliglble clients $2M+ revenue)

$5000

Off-site backups and uptime monitoring included

$600/year

Homepage design mockup by David if a website is moving forward and confirmed before July 1.*

$2400

onewheelreviews.com ESSENTIAL 50% off for 2 years

$1200

Option 2: 
WordPress Self-Managed Migration

Best if you want to take over your WordPress site and manage it independently.

If you mainly want your WordPress website moved into your own control, this is the simpler transition path.

Self-managed WordPress cannot stay on our shared hosting environment. If you want to self-manage, the site needs to move to your hosting account or chosen provider. This path generally includes a defined migration path, WordPress admin access in the new environment, transfer confirmation, and written acknowledgment that future support, ongoing maintenance, plugin updates, troubleshooting, training, performance work, redesign, cleanup, or broader marketing infrastructure transfer is not included.

Option 3: 
Formal Handoff Project

Best if you need a broader transition across assets, access, files, tools, credentials, and documentation.

Some clients need a fuller review of what One Wheel has touched, stored, managed, monitored, maintained, hosted, or supported. 

A Formal Handoff Project can include asset review, credential transfer, domain and hosting confirmation, available finished deliverables, documentation, removal of One Wheel access, and guidance on what is client-owned, third-party-owned, or internally operated.

A clean handoff is not just sending a password. It takes time to review what exists, confirm ownership, organize access, and make sure nothing important gets missed.

Start a Handoff Project

WHAT HAPPENS IF YOU DO NOTHING

Silence is the riskiest option

If we do not hear from you before June 30 and your July 1 invoice goes unpaid, service may be suspended under standard terms. That can affect hosting, domain management, monitored items, maintained assets, access to archived materials, and other active infrastructure items.

If you are unsure what is under our care, please do not let silence make the decision for you.

Talk Through My Options

Compare & Choose

No 
Action

Not 
recommended

We Decline All Service

  •   No support
  •   Reporting
  •   No clear transition
  •   All assets deleted
  •   Risk of account suspension


Avoidable problems

WP Self-Managed Migration

Best for WordPress website independence. 

We Have Migrated

  •   No support
  •   No maintenance
  •   No migration help
  •   All other assets deleted

  • Only your WordPress site moved to your own environment by your new vendor without assistance from One Wheel Marketing


Your own hosting, maintenance, renewals, and future support costs

Formal Handoff 
Project

Best for broader 
exit across assets .

Book Formal Handoff

  •  Documentation
  •  Clean disengagement
  •  Asset review
  •   No ongoing support
  •   No maintenance
  •   May take more than one planning meeting for formal handoff
Paid transition engagement

360 Command Center™ Care

Best for continuity 
& future readiness

Let's Talk About The Future

  •  Infrastructure care
  •  Asset co-stewardship
  •  Same-day support
  •  Clear portal inventory
  •  Managed hosting
  •  Website maintenance
  •  Onboarding benefits
  •  Future partner benefits
  •  Add more assets 
Monthly care investment: 
$350-1500/mo

SAME-DAY SUPPORT.

ACCESS TO MORE WHEN NEEDED.

360 Command Center™ is ongoing support for all your marketing infrastructure. For active clients, it provides a fast response, maintenance where applicable, and a clear route when something needs attention.

Command Center is also the foundatonal engagement with One Wheel Marketing – the launchpad every other service is launched off of.  For more details, visit onewheelmarketing.com/cc.

HOW THIS ROLLS OUT

1

Now through 
June 30

Watch for portal access to view select assets under care. Basic uptime services continues while you choose your path.

2

Before 
July 1

Confirm your path.

*First 10 websites to confirm are eligible for free homepage design mockup.

3

On
July 1

First invoices go out for continuing clients and formal Command Center care begins.

4

After
Activation

Access confirmation, setup, benefit activation, and the first monthly rhythm begins. 

Unpaid invoices may trigger service suspension under standard terms.

THE PRESENT YOU PROBABLY WANT TO KEEP

A lot of clients like the simple parts of the current state:

Create a dedicated vault

Create a new 1Password vault called:
Shared with One Wheel Marketing

Only place marketing-related credentials in this vault. Do not include personal, payroll, banking, HR, legal, or unrelated company credentials.

This vault should only contain platforms One Wheel needs in order to support your website, marketing, analytics, advertising, social media, forms, email marketing, CRM, reporting, and related systems.

 The website is live, if there is a website under care. The domain works, if we are involved there.

 Listings, tools, forms, files, or accounts are still connected

 Someone knows where things are

 Support exists when something breaks

 Someone is watching technical details that are easy to miss

 You do not have to become a hosting, access, analytics, or credential expert overnight


THE FUTURE YOU SHOULD BE ABLE TO BUILD TOWARD

A live website is useful when you have one. A connected marketing foundation is more powerful.

Create a dedicated vault

Create a new 1Password vault called:
Shared with One Wheel Marketing

Only place marketing-related credentials in this vault. Do not include personal, payroll, banking, HR, legal, or unrelated company credentials.

This vault should only contain platforms One Wheel needs in order to support your website, marketing, analytics, advertising, social media, forms, email marketing, CRM, reporting, and related systems.

With 360 Command Center as the foundation, you're ready to launch additional power when you're ready by adding additional 360 services.

 AI-assisted reporting

 Empowering your team

 Private AI tools

 Deeper CX automation

 Reputation multiplication

 CRM improvements

 Better campaign tracking

 Landing page improvements

 Clearer dashboards

 Better vendor collaboration

 Agentic marketing systems 


THE FUTURE IS SIMPLER WITH ONE WHEEL

FREQUENTLY ASKED QUESTIONS

It is our name for ongoing care around approved marketing infrastructure and assets under care. 

Plain English: it helps keep the important digital pieces visible, supported, and ready. That can include websites, hosting, domains, backups, access, analytics, listings, credentials, forms, files, integrations, tools, and related support.

Installed marketing means your business owns more of the system that makes marketing work.

Instead of marketing activity living only in an agency relationship, scattered tools, or one person’s memory, the important pieces become more visible, connected, documented, supported, and usable inside your business.

No. Nothing is suddenly breaking today. This update is about clarity, structure, and next steps.
No. You can continue with ongoing care, perform a WordPress Self-Managed Migration, or request a broader Formal Handoff Project.

No, and what's also true is the invoice matters – because infrastructure care has real cost. But the bigger issue is structure. We are formalizing support around systems that need active care, to be able to take advantage of the future of marketing. 

The July 1 invoice activates your formal entry into ongoing support with 360 Command Center.

It reflects infrastructure and asset care that has been active and moves your account into a clearer support structure for your team, other vendors, and for anything you may do with us in the future.

Call us. We would rather have a real conversation than let timing create unnecessary tension.

That depends on your account.

Common items may include website hosting, WordPress access, domain management, DNS settings, SSL, backups, plugins, analytics connections, forms, Google Business Profile, listings, credentials, files, tools, integrations, and reporting connections.

Your onboarding process is where we confirm the actual inventory.

Because access is not the same as clarity.

Onboarding lets us confirm what is under care, what needs attention, what should be documented, who should have access, and what your best next step should be.

That is okay.

Command Center is not only about websites. It applies to all approved marketing & communication technology assets under care, such as domains, listings, credentials, analytics, forms, tools, files, integrations, reporting connections, or other maintained marketing infrastructure.

The bigger questions are: “What is still connected to One Wheel, and should it stay under care, be improved, be migrated, or be handed off? And what can I do with everything if it's connected into one system?”

As a thank you, clients who move forward with a website under One Wheel and confirm before July 1 are eligible for a new homepage design mockup by our in-house designer.

The goal is to give continuing website clients a clearer vision for what their site can become, not just keep the lights on.

No. It is a homepage design mockup, not a full site build, full brand project, coded page, or unlimited revision cycle. If you want to turn the mockup into a live website update or broader redesign, that work would be scoped separately through 360 Build.

That is useful, but it may not be the whole picture.

WordPress access does not automatically mean you control hosting, domain renewal, DNS, SSL, backups, plugin licenses, analytics, or other systems tied to the site.

Because it can create risk and confusion.

If a WordPress site stays on our hosting environment, we remain responsible for server stability, security, updates, and the impact one site can have on others on the server. 

Self-management inside that environment creates unclear responsibility and real risk. If you want to self-manage, the site needs to move into your hosting account, or chosen provider.

It is a limited transition path for clients who want to take over their WordPress site and move forward independently.

You and/or the vendor of your choosing creates a copy of your site and moves it into your own hosting account. You retain admin access in that new environment and take responsibility for WordPress management going forward. 

Any requirements of One Wheel during the process are billable.

No.

WordPress Self-Managed Migration is narrower. It focuses on the WordPress website.

A Formal Handoff Project is broader. It may include credentials, domains, files, finished deliverables, documentation, integrations, historical assets, and a wider transition review.

Because a clean handoff takes real professional time.

It is not just sending a password. It involves reviewing what exists, confirming ownership, organizing credentials, documenting systems, and making sure nothing important is missed.

No. There is a difference between holding something hostage and requiring a structured process to transfer systems safely. Clean transitions take work, and that work needs to be handled professionally.

If we do not hear from you and invoices go unpaid, service may be suspended and assets permenantly deleted under standard terms. That can affect hosting, domain management, monitored items, maintained assets, archived materials, and related systems.

If you are unsure, call us before the deadline. Doing nothing is not recommended.

Your finished deliverables are yours.

That may include published websites, live content, completed reports, finished files delivered for use, and deployed integrations.

Some working files, source files, methods, internal systems, prompt libraries, and processes may be One Wheel work product or subject to separate terms. If you need broader transfer, that is exactly what a Formal Handoff Project is meant to clarify.

If your domain renewal or registrar management is under our care and no active relationship or transition plan is in place, domain management can lapse.

That can create serious problems. Recovering a lapsed domain can be expensive or, in some cases, impossible.

This is one of the strongest reasons to talk with us beforehand.

Those costs have to be covered by someone.

If you stay in ongoing care, we help manage those items as part of the active support relationship, with applicable costs handled through billing.

If you choose WordPress Self-Managed Migration or a Formal Handoff Project, we will identify known hard costs so you can take responsibility for them going forward.

A lot of the value is invisible until something breaks.

That can include uptime monitoring, backups, access control, credential organization, domain and DNS coordination, plugin awareness, analytics continuity, local listing visibility, file awareness, vendor routing, and support readiness.

The best infrastructure care is often quiet.

It is a structured review of your current marketing environment, gaps, opportunities, and readiness.

The goal is to identify the best starting point for future capability, whether that is automation, reporting, campaign infrastructure, AI workflow design, website improvement, or another high-value project.

BuildCredit is pre-loaded credit toward scoped project work.

That could include a website improvement, automation, integration, dashboard, AI workflow, or other approved project.

Learn more on the 360 Build page.

Yes. Ongoing support gives you a clearer support path, but you are still working with real people. With each ticket, you have the option to set up a call to discuss it. And 360 Strategy has in-person or virtual meeting options.

The strategic goal is to make your environment stronger and more ready, not more trapped. Some future capability may be built with our team. Some may be integrated into your broader business environment over time. The more connected your foundation becomes, the more options you have. Partial and full offboarding is always an option.

If you choose offboarding, we handle it asset by asset.

Some items may be ready to remove from care. Some may need to stay under care for now. Some may need client review. Some may need transition work before they can be safely handed off.

That process is handled through a secure One Wheel portal ticket so decisions, authorized recipients, credential needs, and final statuses are not scattered across email.

The important thing to understand is this: offboarding access is different from transition work. Migration, documentation, cleanup, reconstruction, training, vendor coordination, troubleshooting with a new provider, or rebuilding systems may require a separate quote, BuildCredits, approved overage, or paid working session.

That is completely reasonable.

A free call is available at onewheelmarketing.com/360care, or call 612-405-4044.