Privacy Policy
One Wheel Marketing LLC
Effective date: July 25, 2026
Who We Are
One Wheel Marketing LLC (“One Wheel,” “we,” “us,” or “our”) is a marketing services and Marketing IT company located in Champlin, Minnesota.
This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you. It applies to One Wheel websites, forms, client portals, help desk systems, text messaging programs, and other services that link to this Policy.
Questions or privacy requests may be directed to:
One Wheel Marketing LLC
11156 Zealand Avenue North
Champlin, Minnesota 55316
612-405-4044
Information We Collect
We collect information reasonably needed to operate our business, communicate with you, and provide and support our services.
Contact and business information
This may include your:
Name
Business or organization name
Job title
Email address
Mailing address
Telephone and mobile numbers
Communication preferences
Account and service information
This may include:
Services purchased or requested
Proposals, quotes, scopes, and agreements
Project records and approved instructions
Client portal and account information
Support tickets and service history
Assets, platforms, and systems under our care
Authorized contacts and decision-makers
Billing and transaction information
This may include:
Billing contacts
Invoices
Payment status
Transaction records
Limited payment details supplied by a payment processor, such as the payment method or last four digits
Full payment card and bank account details are generally collected and processed by our payment providers. One Wheel does not ordinarily store complete payment card or bank account numbers.
Communications and consent records
This may include:
Emails and text messages
Help desk tickets
Form submissions
Meeting notes
Meeting recordings when a meeting is recorded with notice
Approvals and instructions
Marketing preferences
Text messaging opt-in and opt-out records, including the date, time, and method of consent
Website and technical information
When you use our websites, portals, or online services, we may automatically collect:
IP address
Browser and device type
Operating system
Pages visited
Referring source
Dates, times, and approximate location
Website interactions
Login, security, and error information
Cookie and similar technology identifiers
How We Collect Information
We may collect information:
Directly from you
From your employer, organization, or authorized representatives
Through our websites, forms, scheduling tools, portals, and help desk
Through email, telephone, text messaging, and meetings
From clients when we are providing services on their behalf
From service providers and platforms used to operate our business
From referrals, business partners, and publicly available business sources
How We Use Information
We use information to:
Respond to inquiries
Prepare proposals, quotes, and agreements
Provide, manage, and support our services
Maintain client accounts, portals, assets, and service records
Schedule and confirm meetings
Communicate about projects, support requests, approvals, and next steps
Send invoices, payment reminders, and other account notices
Operate and improve our websites and services
Measure website and campaign performance
Maintain security, prevent abuse, and protect system integrity
Manage consent and communication preferences
Comply with legal, tax, accounting, and record-keeping obligations
Establish, exercise, or defend legal rights
Support a merger, acquisition, financing, restructuring, or sale of assets
We may also use information for another purpose that we explain when the information is collected or that you authorize.
Client Data We Process on Behalf of Clients
As part of our services, One Wheel may access or process personal information contained in a client’s website, CRM, ecommerce system, email platform, advertising account, analytics platform, scheduling system, or other business technology.
Unless a separate agreement states otherwise:
The client determines why and how its business and customer information is collected and used.
One Wheel processes that information only to provide authorized services, maintain security, follow documented instructions, or meet legal obligations.
The client remains responsible for its own privacy notices, lawful collection practices, permissions, and customer consents.
One Wheel does not use client-identifiable data for external AI model training without the client’s approval.
Where applicable privacy laws use terms such as “controller,” “business,” “processor,” or “service provider,” One Wheel’s role will depend on the information involved and the services being performed.
Cookies and Similar Technologies
Our websites and online services may use cookies and similar technologies for:
Essential website operation
Login and account security
Saving preferences
Website analytics and performance measurement
Fraud, spam, and automated abuse prevention
Advertising measurement when those tools are enabled
Some cookies may be placed by third-party providers that support our websites and services.
You can control many cookies through your browser settings and through any cookie controls presented on our websites. Blocking essential cookies may prevent parts of a website or client portal from working correctly.
Where required by applicable law, we will provide additional choices before using nonessential cookies or recognize supported universal opt-out signals.
Text Messaging and Mobile Information
One Wheel may use text messaging for conversational and transactional business communications, including:
Responding to an inquiry
Scheduling and appointment reminders
Account and service updates
Project and support communication
Approval requests
Billing and payment notices
Promotional text messages will be sent only when we have the consent required by applicable law. Consent to receive promotional text messages is not a condition of purchasing services.
Where consent is required, we maintain a record of the opt-in, including the date, time, and method by which consent was provided.
Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties for their own purposes. We may provide this information only to messaging, customer relationship management, and other service providers that process it for us as necessary to deliver and administer the messaging program, or when required by law. These providers may not use it for their own marketing.
Message frequency varies. Message and data rates may apply.
You may stop receiving text messages by replying STOP to any message. We will also honor other reasonable opt-out requests submitted to us. We may send one final message confirming your opt-out.
Reply HELP for assistance, email hello@onewheelmarketing.com, or call 612-405-4044.
Mobile carriers are not responsible for delayed or undelivered messages. Additional messaging program terms are available in our Terms and Conditions.
How We Share Information
We may share information only as reasonably necessary:
Service providers and subcontractors
We may use hosting providers, payment processors, CRM and business software providers, email and messaging platforms, analytics providers, security providers, professional advisors, and authorized subcontractors.
These parties receive only the information reasonably needed to perform their work and are expected to protect it and use it only for the authorized purpose.
Client-directed platforms and recipients
When providing services, we may place or transmit information through platforms owned, selected, or authorized by the client. We may also share information with the client’s authorized employees, representatives, vendors, or partners.
Legal and safety purposes
We may disclose information when reasonably necessary to:
Comply with applicable law, subpoena, court order, or valid legal process
Respond to lawful government requests
Protect the rights, safety, security, or property of One Wheel, our clients, or others
Investigate fraud, misuse, security incidents, or violations of our agreements
Business transactions
Information may be transferred in connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of some or all of our business or assets. Any recipient will remain subject to this Policy or provide notice of materially different practices.
Sale and Targeted Advertising
We do not sell personal information for money.
If we use personal information for targeted advertising or disclose it in a way that applicable law defines as a “sale” or “sharing,” we will provide any notice and opt-out rights required by that law.
Mobile information and text messaging consent are not sold or shared for third-party marketing or promotional purposes.
AI-Assisted Tools
One Wheel may use AI-assisted tools to help draft, summarize, organize, analyze, automate, or support work.
We apply human review appropriate to the task and the sensitivity of the information involved. Client-identifiable data will not be used for external AI model training without client approval.
AI-assisted outputs may contain errors and are reviewed as part of our normal service process before being relied upon for material decisions.
Data Retention
We retain information only as long as reasonably needed to:
Provide and support services
Maintain business and project records
Meet legal, tax, accounting, and contractual obligations
Maintain consent and opt-out records
Resolve disputes
Protect systems and enforce agreements
Retention periods vary based on the type of information, the service involved, client instructions, legal requirements, and operational needs.
Data, configurations, communications, and credentials may be removed or deleted in the normal course of business after services end. Some information may remain in backups or records that must be retained for legal, accounting, security, or compliance purposes.
Security
We use commercially reasonable administrative, technical, and physical safeguards appropriate to the information we handle. These may include:
Role-based access
Secure credential storage
Access controls
Encrypted transmission
Security monitoring
Backup and recovery procedures
Contractor and service-provider confidentiality requirements
No storage or transmission method is completely secure. We cannot guarantee absolute security.
Please do not send passwords, payment card information, health information, government identification numbers, or other highly sensitive information through ordinary email, website forms, or text messages unless we have requested it and provided an appropriate method.
Processing Locations
Information may be processed in the United States and in other locations where our service providers or authorized subcontractors operate. Where required, we use contractual, security, and access-control measures appropriate to the information and processing involved.
Your Choices and Privacy Rights
You may:
Unsubscribe from marketing emails using the link included in the email
Stop text messages by replying STOP
Request correction of inaccurate contact or account information
Ask questions about how we use your information
Request access to or deletion of personal information, subject to applicable exceptions
Depending on where you live and whether a particular privacy law applies, you may also have the right to:
Confirm whether we process your personal information
Obtain a copy of certain information
Correct inaccurate information
Request deletion
Request information in a portable format
Obtain information about certain third parties to which data was disclosed
Opt out of the sale of personal information
Opt out of targeted advertising
Opt out of certain profiling or automated decisions
Appeal the denial of a privacy request
Use an authorized agent to submit a request
Exercise your rights without unlawful discrimination
To submit a request, email hello@onewheelmarketing.com with the subject line Privacy Request.
We may need to verify your identity and authority before completing a request. Some information may be retained where required or permitted for legal, billing, security, fraud-prevention, contractual, or record-keeping purposes.
If applicable law provides a right to appeal our decision, email hello@onewheelmarketing.com with the subject line Privacy Appeal.
Children’s Privacy
Our websites and services are directed to businesses and are not intended for children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
Third-Party Platforms and Links
One Wheel manages and works with third-party platforms, but we do not control them. Their availability, security, policies, and data practices are governed by their own terms and privacy policies.
Our websites may also contain links to third-party websites. This Policy does not govern those websites.
Changes to This Policy
We may update this Policy as our services, technology, or legal obligations change.
The revised Policy will be posted with a new effective date. If a change is material, we may also provide notice through email, our websites, our client portal, or another appropriate communication channel.
Contact Us
One Wheel Marketing LLC
11156 Zealand Avenue North
Champlin, Minnesota 55316
612-405-4044